You own your data
Invoxy is an online placement management system developed by Invoxy Limited which stores information about a company or individual (Organisation) as provided or entered by that company or individual. Invoxy will only store information that is entered by the Users of an Organisation.
The data entered by the Users of an Organisation remains the property of the Organisation and Invoxy Limited will not use nor make available for use any of this information without permission of the Organisation.
You control who has access to your data
The data entered by the Users of an Organisation is stored securely in a database and is only accessible to the approved Users of the Organisation. The Administrator of the Organisation (Administrator) will have full control over who is invited to be a User. A username and password is required in order to access an Organisation’s information in Invoxy.
It is the User’s responsibility to keep their passwords safe. It is the Administrator’s responsibility to ensure that any Users that are invited to use the Organisation’s account have permission to view the Organisation’s information stored in the Invoxy account.
Invoxy Limited, Invoxy staff and Invoxy partners do not have access to the User’s passwords and are therefore unable to access the Organisation’s account without receiving an invitation from the Administrator.
Invoxy monitors system usage
Invoxy Limited has access to and may use aggregate information such as number of associated Users, number of transactions and billing information for the purpose of billing and monitoring server and software performance as well as for other internal purposes of Invoxy Limited.
Invoxy Limited will never access the details of any transactions entered and stored in the Invoxy system, except where granted permission by the User to assist with resolution of a system issue or error. Invoxy Limited will never access system usage history for a specific identifiable user, except where granted permission by the User to assist with resolution of a system issue or error.
Invoxy Limited staff can access non-identifying and aggregated usage information and transaction volumes in order to better understand how our customers are using Invoxy so we can improve the system design and where appropriate have the system prompt users with suggestions on ways to improve their own use of the system. All aggregated usage information is stored in a secure Invoxy Limited data warehouse facility.
Your data is sent securely across the internet
Invoxy Limited servers use industry-standard SSL security certificates so all data transferred between the Users of an Organisation and the Invoxy Limited servers is encrypted. However, the internet is not in itself a secure environment. Users should only enter data to the database within a secure environment. This means that the User’s browser must support the encryption security used in connection with the Invoxy Limited servers.
Invoxy does not store your credit card details
We use a third party payment processor to securely process payments made to us. In connection with the processing of such payments, Invoxy does not retain any personally identifiable information or any financial information such as credit card numbers.
When you provide or update your payment information, we transmit it via an encrypted connection to our Payment Processor.
Invoxy will give you access to your data at any time
The Administrator is able to export all of the Organisation’s data in a common file format determined by Invoxy Limited.
The Organisation’s data may be permanently deleted by Invoxy Limited 90 days after the Organisation stops paying to use Invoxy, or at the Administrator’s request.
You can opt-out of any email communications
Invoxy Limited sends billing information, product information, service updates and regular customer newsletters to registered Users via email.
Where appropriate email communication will contain clear and obvious instructions describing how the User can opt to be removed from the mailing list. Invoxy Limited will immediately remove any User upon request.
The Invoxy website may contain links to third-party websites. Invoxy Limited takes no responsibility for the privacy practices or content of these websites.
This policy may be updated from time to time
Invoxy Limited reserves the right to change this policy at any time and any amended policy will be posted on this website.